Craig Newmark Graduate School of Journalism-CUNY

Craig Newmark Graduate School of Journalism-CUNY


Voice of San Diego
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Digital Product Manager

Post Date:May 01, 2024Type:Full time
Start Date:Salary:$80,000 minimum
Location: United States - California - San Diego Job Reference:
Job Description:

Join the driven and dynamic Voice of San Diego team as our resident digital and technology expert.  As Digital Product Manager, you’ll be responsible for managing and developing products that deliver important and groundbreaking Voice of San Diego content to the San Diego community.  You’ll help us reach a larger audience by powering our web site and digital newsletters and producing our highly acclaimed weekly news and politics podcast.

Voice of San Diego has been a pioneering investigative, nonprofit news organization for 19 years. Our writers have the freedom and responsibility to tackle the biggest issues in the region. We believe San Diego is strong enough to face its most uncomfortable and intractable problems. But we also seek to educate, enlighten and entertain readers who care about San Diego's future and want an excellent and just government. 

See our Guidelines for New Reporters for more about our unique approach.

Compensation is commensurate with experience. Minimum salary is $80,000. Compensation includes health, life, and disability insurance plus a 401k savings plan and company match.

To apply, submit your resume, cover letter and work samples to


The objective of this role is to manage and develop products that deliver Voice San Diego content to the San Diego community.

Website Management: 

  • Web design and usability: Manage and optimize our web site to provide a positive user experience and increase reader engagement.  Collaborate with editorial team and external partners to launch website features and solutions that boost Voice of San Diego products. Stay up to date on industry developments and ensure best practices are followed.
  • Optimization: Monitor site performance and implement improvements to increase site speed and search engine rankings.
  • Plugin Integration: Integrate and configure WordPress plugins to enhance website functionality, performance, and security.  Manage integrations with third party tools, such as Google Analytics and Mailchimp. 
  • Content Management:  Work with editorial and operations team to update website content to support company initiatives. 
  • Quality Assurance: Ensure the site’s overall effectiveness and functionality. Conduct thorough testing to identify and resolve any issues or bugs in the website's functionality and design.
  • Manage connections with external sites and referral sources (Google News, Apple News, Facebook, Flipboard, SmartNews, etc.) to maximize content distribution. Set up new connections and troubleshoot existing ones as needed.
  • Report on site speed, traffic, engagement rates and other measures and work to improve site performance across the board. Provide recommendations to editorial, engagement, and operations teams to enhance performance and ensure best web practices are used.

Podcast Production

  • Oversee the production of our weekly news podcast.
  • Work with partners at NBC7 to produce a new video version of podcast for broadcasting on NBC cable channel.
  • Identify potential podcast partners and manage any partnerships.
  • Collaborate with Voice team to conceive and develop additional podcasts.

Digital Newsletter Management:

  • Distribution:  Act as in-house MailChimp expert.  Create RSS campaigns for new email products under direction from editorial team; ensure proper integration with website.
  • Design and maintain templates for all VOSD email products.
  • Provide MailChimp support to the operations team with email campaigns and member issues, as needed..
  • Monitor and maintain mailing list; analyze trends in subscriber rate, open rate, and email product performance; ensure list remains clean.


  • Identify new products and capabilities to build audience, revenue and engagement.
  • Follow and engage industry thought leaders, media and member clients on relevant channels.
  • Develop and maintain productive, informative and respectful relationships that support the achievement of Voice of San Diego’s mission statement.
  • Provide documentation and team training on digital processes and proceduresrform other duties as assigned.

• 3+ years of experience in similar position (web administrator, digital media producer, web editor)
• Proficiency with WordPress or Newspack preferred
• Solid understanding of site usability best practices and SEO principles
• Extensive knowledge of social media platforms (LinkedIn, Twitter, YouTube, Facebook, Instagram)
• Working knowledge of digital tools and media formats
• Familiarity with best practices for site usability
• Creativity and willingness to learn new skills and technologies.
• Graphic design experience is a plus.
• Self-starter with strong project management skills.
• Energy, enthusiasm and the ability to work under pressure to meet deadlines with minimal supervision
• Strong communication skills
• A Bachelor’s degree in a relevant field, or equivalent experience

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Contact Information
Voice of San Diego
Julianne Markow
110 W A Street, #650
San Diego, CA 92101
United States
Ph: 6195505673

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